June 29, 2018 ｜Written by GreenSoft Technology, Inc.
GreenSoft’s GreenData Manager Escalation Manager Project Management Tool is Now Available for Wide Release
GreenData Manager Escalation Manager (GDM-EM) is a cloud-based project management tool that enables communication between your engineers and GreenSoft’s engineers to manage escalated issues on your product compliance project.
GDM-EM promotes the completeness of data collection and speeds up the time for resolving escalated issues by providing a centralized project management hub.
When you have multiple team members working on your project, GDM-EM makes it easy to share work, manage tasks, and resolve project issues.
- Access for multiple concurrent users with secure login ID and password.
- Email notifications when new issues are posted at the Escalation Manager database.
- Workflow based processing –workflow token is circulated between GreenSoft engineers and your engineers until the issues are resolved.
- Quick access to escalated issues based on escalated categories or other criteria such as manufacturer name, manufacturer part number, etc.
- Ability to assign issues to users and change assignments until the task is resolved.
- Bulk resolution abilities for issues from the same category or the same manufacturer.
- Ability to save reference documents and assign them to escalated issues.
Existing GreenSoft customers can contact their Project Manager to learn more about GDM-EM. For those who are not yet GreenSoft customers, contact us online to learn more or call +1-323-254-5961 today!